A Law Enforcement Perspective: HDT Emerging Leader Casey Driggers - Fleet Management

A Regulation Enforcement Perspective: HDT Rising Chief Casey Driggers – Fleet Administration

Casey Driggers is govt VP of security for Customized Commodities Transport, Gilmer, Texas.

HDT graphic from Customized Commodities pictures

Casey Driggers’ father was a truck driver, hauling oversize and chubby together with wind turbine blades. However Driggers determined to pursue a profession in legislation enforcement, which he did for 12 years earlier than being recruited by the proprietor of Customized Commodities Transport in Gilmer, Texas. He is at the moment govt VP of security — and an HDT 2023 Rising Chief.

“My predecessor was on the brink of retire, and so they wanted some younger energetic people to type of lead us in the correct route,” he says. That was greater than 5 years in the past.

Since then, he says, “we’ve made some very sturdy headway.” Customized Commodities was acknowledged by the Nationwide Tank Truck Carriers affiliation the previous two years as one of many most secure fleets.

“I don’t take credit score for all of it,” he provides. “It’s a staff effort. I get a whole lot of backup from higher administration.”

The corporate operates 10 terminals, with greater than 300 employers, about 265 firm drivers, hauling dry bulk with pneumatic tankers in addition to smooth-bore liquid tankers.

Spec’ing the Most secure Gear

“The proprietor prides himself on security, so we’ve something and all the things so far as expertise goes,” he says, together with air disc brakes on all wheel ends and the Bendix Wingman and Fusion superior driver security techniques, together with adaptive cruise management, lane departure, and crash mitigation with automated emergency braking.

Relating to the current proposed AEB mandate, Driggers says, “I’d be for it. We get a whole lot of complaints from drivers as a result of it does sometimes learn offramp indicators, in order that they’ll cruise alongside at 69 and it could hit a 40-mph signal on the offramp and kick it out of the throttle.

“However however, I’ve seen the place it saved us,” he says, in addition to assist from the air disc brakes, including that he could be 100% for mandating AEB.

Custom Commodities was recognized by the National Tank Truck Carriers association the past two years as one of the safest fleets.  -  Photo: Custom Commodities

Customized Commodities was acknowledged by the Nationwide Tank Truck Carriers affiliation the previous two years as one of many most secure fleets.

Photograph: Customized Commodities

One of many adjustments Driggers made was new dual-facing digicam security techniques from Samsara, in addition to including rear-facing cameras trying again.

“One of many issues we have been having was low-speed, low-impact crashes,” he says, which have been typically unfairly blamed on the truck. With the brand new digicam system, he says, “we’ve been capable of mitigate these false claims by that alone.”

The corporate’s most up-to-date trailer order added fall safety to the highest of the trailers.

Drivers Key to Security

However what he’s most happy with isn’t the high-tech security expertise, however adjustments made in driver communication, teaching, and coaching.

He carried out weekly Microsoft Groups security conferences with all Customized Commodities drivers, holding it on two days with the intention to attempt to get all drivers to attend. They’ve paid off not solely in improved security but in addition in higher driver retention.

“You get these guys which might be on the market for months at a time, no one to speak to,” he says. The hour-long conferences are about half security assembly and half an open discussion board the place every driver is requested how issues are going, if there are any issues with payroll, gear, near-misses, and so forth.

About a year ago, the company invested in a state-of-the art driving simulator.  -  Photo: Custom Commodities

A few yr in the past, the corporate invested in a state-of-the artwork driving simulator.

Photograph: Customized Commodities

The corporate is also utilizing the Workhound platform, which permits drivers to supply nameless suggestions. “And we get the great, the unhealthy and the ugly typically,” he says. “However one factor that we preach on is that if we do not know, we won’t repair it. And we’re horrible, horrible at studying minds. I’ve tried, it doesn’t work,” he says with a chuckle.

A few yr in the past, the corporate invested in a state-of-the artwork driving simulator. New hires get on the simulator and all drivers get refresher coaching yearly.

“it wasn’t low cost,” he says. “But when a man has an accident that was preventable, I can recreate that accident and put him on a simulator.”

The adjustments have diminished each accident frequency and employee’s comp claims, saving the corporate cash on false claims and by stopping accidents.

Striving Towards Zero Crashes

Requested about objectives for the long run, Driggers says, “in the end, the purpose is zero,” whereas acknowledging that it’s just about inconceivable to achieve, resulting from human nature. If somebody does obtain that purpose, he jokes, “They should get out of this enterprise and write a guide on the way it’s completed.”

However that doesn’t imply they aren’t nonetheless striving. Driggers is continually monitoring the corporate’s CSA scores and dealing to enhance them. He simply moved to an digital driver car inspection report, which helps in speaking that there are gear issues that must be mounted.

His law-enforcement background has helped drive his perspective towards security and rules. “Once I first got here aboard right here, I used to be getting some pushback,” he says. “There was a relentless battle between security and operations.”

Sadly, he says, it took a significant accident to vary that perspective.

“Now, if we’ve an ABS mild out or a flat tire, then trailer or truck’s out of service, that is all there may be to name a buyer and inform them, ‘Sorry, we will be a little bit late, however that is what is going on on.”

“We nonetheless have some kickbacks, if you’ll, however we’re shifting in the correct route.”

Driver hiring requirements at present are additionally stricter.

“We stand up to 100 functions per week, and we could usher in three or 4 people,” he says. Many candidates inform him the hiring requirements are ridiculous. “And I am like, It isn’t ridiculous. I am sorry that you simply suppose that approach. However in the long term, you’ll thank me.”

Sky-Excessive Security Requirements

How devoted to security is the corporate? It’s gotten a trademark on the phrase, “Assembly an Aviation Customary of Excellence.”

Pre-trip and post-trip inspections which might be typically neglected or completed sloppily aren’t unusual in trucking. However as Driggers explains, “Pilots, they do the identical factor” so far as conducting pre-trip checks. “However what occurs at 40,000 ft, at 600 miles an hour with 200 individuals whose lives rely upon you? What is going on to occur should you do not do a correct pre-trip in an airplane? Similar music and dance on the freeway. There won’t be 200 individuals round you, however you might have an effect on individuals’s lives with what you do or don’t correctly. So, we deliver that up loads.

“Actually, we’ve an incredible group of drivers. They make my job straightforward. 5 years in the past, yeah, it was a wrestle. I requested the boss why the hell he even come and bought me. However at present, I would not commerce it for the world.”

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