Saia Invests in Driver App to Improve Productivity - Fleet Management

Saia Invests in Driver App to Enhance Productiveness – Fleet Administration

The brand new, enhanced RouteMax route optimization platform was developed with intensive enter from Saia fleet drivers, who’re nonetheless serving to add new options to the appliance.

Photograph:  Saia LTL Freight

As an LTL service with nationwide attain, route optimization has lengthy been a precedence for Saia LTL Freight. A number of years in the past, as a few of the first Home windows phone-based driver purposes turned out there, the fleet turned an early adopter of the know-how.

“We acknowledged fairly early that these instruments gave us the power to be extra environment friendly and extra productive,” says Rohit Lal, Saia’s govt vice chairman and chief data officer. “And early on, we noticed that this was a game-changer for us on these fronts.”

This was the driving power behind the fleet creating a route optimization app referred to as RouteMax. The app was developed in partnership with Optym.

RouteMax makes use of superior route optimization know-how mixed with a driver interface to permit for “clever” dispatching, and a cell app that may be built-in as an digital logging system.

Fleets that use the app see their want for drivers lowered by as a lot as 12%, miles pushed per supply lower by 15% and route-planning occasions lowered by 50%, in response to the developer.

“We actually see this transfer as extra of an general modernization effort, significantly for our metropolis drivers,” Lal says. “We actually wished an Android-based app that would give us a graphic illustration of a map – one thing our Home windows phone-based answer didn’t assist.”

Lal says that along with higher graphic illustration, a brand new format and interface has improved workflow for drivers with easier, extra intuitive capabilities.

“Utilizing this new app, our drivers can now do every little thing on their smartphones, after we used to have two separate units within the cab of the truck,” Lal explains. “Now, with their smartphones, our drivers have a completely compliant ELD that additionally permits them to take {a photograph} of a supply and get a signature from the recipient. So, what we actually have right here is all of our driver productiveness instruments coming collectively in single system.”

The most recent RouteMax app was developed collectively by Saia and Optym over greater than two years. The method included intensive suggestions and analysis ride-alongs with firm drivers.

These efforts resulted in lots of effectivity upgrades, together with the addition of inbound route planning and optimization, and updates to the DOT placard compliance and security options.

“If a driver picks up a load of toxic supplies, the app is not going to enable them to ship it with meals,” Lal explains. “It additionally provides pace restrict alerts, off-course alerts and tells a driver that constructions on a route – like an overpass, for instance – are too small for the truck they’re driving. “

The RouteMax app has been in service with Saia for a few 12 months and a half, and Lal says driver suggestions has been overwhelmingly constructive.

The drivers have given each Saia’s operations crew and Optym steady suggestions for the reason that app deployment, and that suggestions has already resulted in new options being added to the app’s capabilities.

“We’re constantly enhancing the RouteMax app by addressing driver suggestions,” Lal says. “And I’m starting to assume that course of won’t ever actually cease.”

This text first appeared within the September 2022 difficulty of Heavy Obligation Trucking journal.

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