Universal Cargo CARES - Part 1

Common Cargo CARES – Half 1

In December of 2015, we unveiled our firm’s Core Values. We requested our crew to describe our firm tradition and values. Their enter was used to create C.A.R.E.

Now that it’s been in place for over a 12 months, we determined it will be good to have a few of our employees clarify to you, our clients and readers, what C.A.R.E. means to them!

On this weblog, we are going to give attention to the primary two values of C.A.R.E., Prospects and Out there. Beneath you will discover messages from members of our employees explaining which worth means essentially the most to them and the way they use it of their each day work.

C – Prospects

Porche’ Fogg – Government Coordinator, ATL Ops

“C- Buyer : Being as if I’m the primary level of contact, clients are essential to me. I need to make sure that every individual has a nice expertise firsthand, and that I’m capable of reply any query and assist them in any manner potential. Whether or not that features serving to them discover info akin to when the cargo is coming in or directing them to a gross sales individual for  citation of future shipments. ”

Shirley S. Burke

Shirley Burke – President

“My high letter is C for our Prospects.  They’re why Common Cargo exists. We not solely CARE about out clients we APPRECIATE them, we VALUE them, and we truly LOVE Serving them.  We’re in a service business and we educate our employees that every of them are a pacesetter and essentially the most profitable leaders are Servant Leaders.   I additionally love C as a result of we promote Inside Buyer Service.  What this implies is that we’re additionally right here to CARE for one another and serve each other.  Generally we overlook this one as a result of it’s not in our “job description” however it is a crucial a part of our CARE Core Values.”

JJoey Bitongoey Bitong – Account Supervisor

“We should always all the time care about suggestions and private  feedback from our clients in order that we will deal with  their shipments the way in which they need it. Examples are: Giving advance discover to shoppers in order that they’ll settle for supply when they need and accommodating clients requests. This fashion they know they’ll name you a pal as a substitute of only a forwarder.”

Angel Choi – Account GovernmentAngel Choi

Prospects means essentially the most to me. With out clients, our enterprise doesn’t exist so crucial to me is present clients that we care about their shipments and we will relieve them from any stress and fear associated to their logistic wants. To me, to be dependable and be accountable to my clients are the my core worth.

bryan-burkeBryan Burke – Gross sales Workers

“Prospects means essentially the most to me within the sense of teamwork and response time to my co-workers, with the identical urgency as with clients.”

Kellee MallordKellee Mallord – Account Government

“I care about my clients and I respect that they belief me to deal with their freight.   I’m honored to work with them and I all the time need to make sure that they know they’re in good fingers.”

A – Out there

Jennifer LeeJennifer Lee – Account Supervisor

“I’m all the time accessible to reply any technical or work associated questions within the workplace. Even once I’m off, I’ll reply any cellphone calls or textual content messages from the workplace or co-workers to assist them out when wanted.”

Mayra Munoz

Mayra Munoz – Finance Supervisor

“The letter meaning essentially the most to me is the letter A for Out there. The best way I apply this core worth to my each day work is by being Out there and able to assist. I prefer to be accessible for folks always. I believe that serving to one another out is what retains this enterprise working easily.”


Erika Moreno – Operations Workers

“Out there means essentially the most to me. As an Ops Help I must be accessible for any  request that my fellow accountant managers want with the intention to present the very best correct info to our clients and companions.”

On Thursday, we’ll hear from just a few extra employees members concerning the second half of C.A.R.E., Resourceful and Evolving.

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