Technician Training Transformed through Wearable Mixed Reality

Technician Coaching Reworked by way of Wearable Combined Actuality


Penske Truck Leasing is delivering coaching in probably the most thrilling methods. By means of blended (MR) actuality coaching, we now have the chance to make our digital coaching extremely interactive, cutting-edge, and simpler. Using the most recent gear positions our firm to be one of many transportation business’s leaders in coaching expertise.


In This fall of 2021, the Penske coaching and technical growth staff carried out blended actuality coaching by way of using Microsoft’s HoloLens goggles together with the XRMentor™ platform.

Penske technicians stay and breathe truck upkeep – and vehicles are advanced. Combined actuality brings collectively real-world and digital parts, permitting customers to work together with bodily and digital objects, multi function place.

“All of us be taught by doing. Experiential simulation helps individuals comprehend, perceive, and keep in mind higher, stated Holly Gerke, vice chairman of upkeep coaching and technical growth for Penske Truck Leasing. “Now, insert blended actuality coaching – the place our technicians acquire entrance row entry. They expertise precisely what their coach sees.”

By means of XRMentor, an teacher wears an MR headset to conduct coaching periods. Trainees can tune in remotely, stay or on-demand, by way of pc, pill, or cellular system, and may see the coach’s actions along with digital overlays reminiscent of charts or truck elements.

The system shows the sensory necessities wanted to have an efficient coaching session – visible, audio, chat, PDF – every thing a coach would use in a stay, in-person coaching session; it’s all encompassed into this mixed-reality house.

Penske goals to coach 1,000 of its 9,000 technicians with XRMentor inside the first 12 months of getting this expertise. As extra trainers are onboarded, that may scale; at the moment, about one quarter of the corporate’s technical trainers use the system. “Our preliminary focus is on entry-level technicians, with the objective to broaden this coaching methodology to extra advanced skillsets,” added Gerke.

Thrilling developments are occurring within the trucking business – from electrical to driverless automobiles. At Penske, we concentrate on delivering a strong coaching platform for technicians to fulfill the business’s dynamic setting, protecting tempo with expertise to supply the most secure and most well-maintained vehicles.

By: “Transfer Forward” Employees

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