Learn to the tip for a tip that might make your small business stand out from the competitors and enhance your earnings.
For these of you who don’t know, Common Cargo’s headquarters is positioned in Culver Metropolis, which is a part of the Los Angeles metropolitan space. Meaning we’re not too far-off from the very best baseball staff in MLB, the L.A. Dodgers.
For these of you who wish to debate the Dodgers’ baseball supremacy, simply try the staff’s league main 74-31 file (as of seven/31/17).
Magic Johnson even went as far as to ensure the Dodgers win the World Sequence this 12 months based on a story from the L.A. Instances.
Granted, Magic Johnson may need some bias relating to the Dodgers as co-owner of the staff. Nevertheless, he does know just a little one thing about championships, having gained 5 with the L.A. Lakers, and he’s able to see one other trophy shipped to town.
All of that considered, what higher option to perform a little staff constructing and bonding than for the Common Cargo staff to make a journey to Dodger Stadium for just a little Dodgers baseball?
Final Wednesday (7/26), Common Cargo did simply that as evidenced by the image to the appropriate. Uh, Ray and Wesley, I feel you’re speculated to have your fists within the air.
When you ever go to Dodger Stadium, take a second to take a look at the little merchandise retailers. No, I’m not making an attempt to get you to purchase Dodgers gear, however in case you resolve to take action, you possibly can ship your merchandise house instantly from the park.
Sure, this weblog publish does have one thing to do with delivery in any case.
In accordance with an knowledgeable pal who likes to play any recreation that truly pays you, The L.A. Dodgers partnered with UPS to supply followers the service of delivery the gear they purchase on recreation day house as an alternative of getting to hold it across the stadium. Think about that, delivery as a customer support.
There’s really a video on MLB.com in regards to the Dodger Stadium “Ship it House” service. Within the video, Los Angeles Dodgers Government V.P. and Chief Advertising Officer Lon Rosen says the Dodgers “lead the league in attendance.”
That’s only one extra space the Dodgers lead the league, I suppose.
Los Angeles ranks because the second greatest market within the U.S., behind solely New York. Actually, that helps the Dodgers have such excessive attendance. Possibly the implausible climate of Los Angeles additionally helps the Dodgers beat out different groups for that primary attendance spot, however a give attention to customer support additionally have to be an enormous think about permitting the Dodgers to edge out even the New York Yankees, over within the primary market, for the highest attendance across the league.
Dodger Stadium’s “Ship it House” service is an instance of that target customer support.
For Common Cargo, delivery and customer support have all the time been linked. As a freight forwarder, our enterprise is totally about customer support and delivery. For an MLB staff, nevertheless, a delivery service goes above and past the usual operations of groups across the league. This delivery service is the Dodgers recognizing a necessity, or not less than need, from its followers or clients after which assembly it.
Offering a service that enables clients at Dodger Stadium to purchase merchandise with out having to lug it across the stadium or fear about spilling one thing on it, damaging it, or forgetting it creates the chance for the Dodgers group to not solely take higher care of their clients, but additionally promote extra merchandise. Win-win doesn’t simply describe a typical pair of video games for the Dodgers proper now, it describes the outcomes of this delivery service the group has created.
The Dodgers’ delivery service units a superb instance that every one companies may observe. Is there a necessity or need your clients have that your small business may create a service to deal with? There in all probability is. Suppose outdoors the field. Taking an additional step in customer support normally isn’t solely useful for a enterprise’ buyer base however can also be worthwhile for the enterprise.
That’s the problem Dodger Stadium delivery presents for all companies: discovering that additional space, want, or need of shoppers that creates alternative to offer new, improved, or elevated customer support.