Reser’s High-quality Meals, Inc. Groups with StayLinked for Clean Cell Gadget Administration Migration
Reser’s High-quality Meals, Inc. is among the many United States’ largest family-owned and-operated ready meals companies. Reser’s merchandise are offered all through the US and Canada and embody widespread model names corresponding to Reser’s American Classics, Don Pancho, Stonemill Kitchens, Foremost Road Bistro and extra.
The corporate has come a great distance since 1950, when Mildred Reser served up her do-it-yourself potato salad within the household’s Cornelius, OR., farmhouse. As we speak, Reser’s employs greater than 4,000 individuals at 14 amenities within the US and Mexico.
Kate O’Connor is accountable for making certain that the corporate’s gear and software program assist optimize manufacturing and distribution middle workflows. This consists of cellular gadgets that assist keep excessive employee productiveness in these amenities and direct retailer supply personnel.
“Our cellular gadgets are important to reliably producing and distributing our merchandise on time. In any other case, we might not be capable to service our prospects rapidly and effectively.” O’Connor says.
Migration Help
Reser’s launched cellular, wi-fi scanners into its manufacturing and distribution middle operations a few years in the past. The gadgets related to enterprise useful resource planning (ERP) and warehouse administration databases.
Over time, O’Connor says she trusted contracted programmers to replace and take a look at the cellular gadget administration (MDM) software program and consumer used with the scanners.
“I’m definitely not a programmer, or a tester,” she says. “I needed to depend on different individuals to do the programming and take a look at the gadgets on the amenities after which inform me what was working and what was not. It was relationship that labored.”
Lately, Reser’s started upgrading its fleet of cellular gadgets. O’Connor’s contact from the cellular gadgets provider advised she name Irvine, CA, primarily based StayLinked, a terminal emulation software program chief, to assist transition to the brand new gadgets whereas persevering with to make use of the prevailing ones.
“That was my subsequent name,” O’Connor says.
StayLinked Resolution
After O’Connor talked with StayLinked’s Senior Programs Engineer John Fuller, she found how the corporate may help Reser’s High-quality Meals, Inc.’s transition.
The StayLinked software program would give her the power to make enhancements, making transactions as worker-friendly as doable. The platform would remodel utility screens into easy-to-use, graphical screens with no modifications to the underlying enterprise functions.
“I wanted a companion who may assist me stroll by way of programming and be accessible when issues weren’t working,” O’Connor displays. “John rapidly discovered that meant an answer the place all the things was finished proper and finished now.
“John has a variety of abilities and skills,” O’Connor continues. “He and the engineering help staff helped me work with StayLinked to make the most of the outdated gadgets as we transitioned into the brand new ones,” O’Connor continues.
As soon as the brand new software program was deployed at one location, O’Connor examined the platform, and located the answer “was all programmed and able to go.”
Outcomes and Wanting Forward
When the deployment deadline rolled round, the brand new gadgets and software program have been working as deliberate — supplemented by the prevailing {hardware} the place wanted – supported by StayLinked’s terminal emulation software program and engineering providers.
“The migration was seamless,” O’Connor recollects.
As we speak, O’Connor additionally has a variety of future choices to think about, together with displaying photographs and graphical display parts like buttons and enter containers.
“StayLinked has much more to supply than what we’re at the moment utilizing,” O’Connor says. “I’m trying ahead to including worth as we transfer ahead. StayLinked is giving us choices for the longer term.”
About StayLinked
StayLinked is the confirmed market chief in terminal emulation for the provision chain trade and continues to drive innovation with essentially the most superior software program options accessible for the warehouse. StayLinked allows our prospects to simply migrate to state-of-the-art gadgets, measure and optimize productiveness with cutting-edge enterprise intelligence, and interface with ground-breaking applied sciences within the areas of automation, robotics, and rising IIoT applied sciences. For almost twenty years, StayLinked has continued to ship revolutionary software program merchandise with unparalleled buyer satisfaction and world-class help to tons of of companions and hundreds of shoppers across the globe. For extra data, go to www.staylinked.com.
